Posts tagged: customer service

Brent’s Deli 2 – The Mustard Gets Thicker

So my wife goes into Brent’s Deli yesterday (knowing full-well how I feel about that place) for lunch with her mom.  She was told she couldn’t be seated until her entire party was present.  She asked when that had changed because she’d never heard that before.  The hostess rudely told her that she’d just have [...]

Thursday February 25th, 2010 in , , | 1 Comment »

Banking Horror Stories

The time has come for me to switch banks.  I am currently with City National Bank which has awful hours and almost no ATMs.   Even if they had ATMs, I couldn’t use one since the last cards the bank sent me expired two years ago.  They were supposed to send new ones, but that hasn’t [...]

Friday February 12th, 2010 in , , | Comments Off

Customer Service?

Ok, so today I went to Brent’s Deli for the last time.  There was one customer ahead of me when I went to pick-up my to-go order.  Three girls were trying to help the one customer who got the wrong check.  I stood there holding my daughter for 5 minutes without being acknowledged by anyone, [...]

Saturday January 23rd, 2010 in , | 4 Comments »